Frequently asked questions
Frequently asked questions
01
Are the bottles from the Magical Japan collection dishwasher -resistant and leak -free ?
Yes, all thermos flasks and mugs from the Magical Japan collection are 100% leak-proof thanks to the vacuum cap with silicone seal. The bottles are also dishwasher safe, but we recommend washing the bottle by hand.
02
What is the delivery time of a bottle from the Magical Japan collection ?
Order before 13:00? Your Magical Japan bottle or mug will be shipped the same day. Standard delivery time within the Netherlands and Belgium is 1-2 business days. International delivery takes an average of 3-5 business days.
03
Keep an IZY Bottle from the Magical Japan collection of drinks really hot or cold for a long time ?
Yes! All bottles and mugs in this collection are double-walled insulated, keeping drinks cold for up to 24 hours and hot for up to 12 hours – ideal for everyday use.
04
Can I also have the Magical Japan bottles and mugs personalized for businesslike ?
Sure! IZY offers the possibility to have bottles from the Magical Japan collection fully custom printed, perfect for promotional gifts, cultural institutions or companies with a passion for design.
05
Is the Magical Japan collection sustainably produced ?
Yes, just like all IZY products, this collection is also 100% CO₂ neutral. In addition, for every bottle sold, IZY donates 1000x the content in clean drinking water – a purchase with impact.
























































