Frequently asked questions
Frequently asked questions
01
Are the bottles from the Magical Japan collection dishwasher -resistant and leak -free ?
Yes, all thermos flasks and mugs from the Magical Japan collection are 100% leak-proof thanks to the vacuum cap with silicone seal. The bottles are also dishwasher safe, but we recommend washing the bottle by hand.
02
What is the delivery time of a bottle from the Magical Japan collection ?
Order before 13:00? Your Magical Japan bottle or mug will be shipped the same day. Standard delivery time within the Netherlands and Belgium is 1-2 business days. International delivery takes an average of 3-5 business days.
03
Keep an IZY Bottle from the Magical Japan collection of drinks really hot or cold for a long time ?
Yes! All bottles and mugs in this collection are double-walled insulated, keeping drinks cold for up to 24 hours and hot for up to 12 hours – ideal for everyday use.
04
Can I also have the Magical Japan bottles and mugs personalized for businesslike ?
Sure! IZY offers the possibility to have bottles from the Magical Japan collection fully custom printed, perfect for promotional gifts, cultural institutions or companies with a passion for design.
05
Is the Magical Japan collection sustainably produced ?
Yes, just like all IZY products, this collection is also 100% CO₂ neutral. In addition, for every bottle sold, IZY donates 1000x the content in clean drinking water – a purchase with impact.
Our collections
Not received enough ?
We are continuously looking for the best collaborations, so that we can offer you the most unique and beautiful bottles and mugs. Please take a look at the other collections in our offer.
The Artists
Art in your pocket
The Artist collection brings the work of renowned and emerging artists to life on thermoses and mugs.




Originals 2.0
Simple and tight
Minimalist and stylish - Discover the powerful simplicity of our Originals 2.0 collection.




Modern Mastery
Modern. Artistic. Timeless.
In the Modern Mastery collection you will see a modern interpretation of Delft Blue: familiar shades of blue and graceful details, but with a fresh, contemporary twist.




Towns
Your place
Your favourite city, always close by - discover our city collection.



