No worries! You have 30 days to change your mind. Not happy with your order for any reason? Simply return it and get your money back. We want you to be 100% satisfied with your purchase.

Order on a weekday before 6 PM? Then we ship your order the same day from our warehouse in the Netherlands. Most of the time you'll have your order the very next day. You always receive a tracking link so you know exactly when your parcel arrives.

Yes! We're proud of our sustainable approach. We offset our entire CO2 footprint, and for every bottle or mug we sell, we donate 1000 times its volume in clean drinking water to people who urgently need it. So with your purchase you help build a better world.

All IZY products come with a standard 1-year manufacturer's warranty. If anything goes wrong with your bottle or mug within that period, we'll find a suitable solution – whether that's a replacement or a refund. Our customer service is always here for you.

The IZY Bottle is not only reusable and plastic-free, but also produced CO2-neutral. On top of that, with every purchase you automatically donate 500 litres of clean drinking water to people in need. Sustainable drinking, with direct impact.

At IZY you always pay securely, in the way that suits you. We accept iDEAL, Klarna (pay later), PayPal, credit card, Bancontact and more. All payments go through a secure connection, so your data is always protected. No hassle, fully trusted.