Frequently asked questions
Frequently asked questions
01
Is the IZY x Miffy collection officially licensed?
Yes, the IZY x Miffy collection is an official, licensed collaboration. Every insulated bottle and mug featuring Miffy (known as Nijntje in the Netherlands) is produced with permission from Mercis, so you're always guaranteed an original Miffy product.
02
Are the Miffy bottles and mugs dishwasher safe and leak-proof?
Yes, all Miffy bottles and mugs are 100% leak-proof thanks to the vacuum lid with silicone seal, and fully dishwasher safe. The print is scratch-resistant and won't fade, so your Miffy looks like new for years.
03
Do IZY x Miffy bottles keep drinks cold and hot for a long time?
Absolutely. All Miffy insulated bottles are double-wall vacuum insulated and keep your drink cold for up to 24 hours and hot for up to 12 hours (mugs up to 12 hours cold and 6 hours hot) – ideal for school, work and on the go.
04
Is a Miffy water bottle suitable for children?
Yes! Miffy water bottles are BPA-free, lightweight and completely leak-proof, making them perfect for the school bag or on the go. With the cheerful Miffy design they also make a beloved gift for children and fans alike.
05
What is the delivery time and is the Miffy collection sustainable?
Order on business days before 4:00 PM and we ship your Miffy order the same day (1-2 business days in NL/BE, 3-5 business days internationally). On top of that, every IZY x Miffy is 100% CO₂-neutral and for every bottle sold we donate 1000x its volume in clean drinking water.










































